This privacy policy aims to explain the manner in which Net-O-Pression processes personal information about individuals who use its services, including visitors and users of the websites operated by Net-O-Pression.

The processing of personal information by organizations is regulated and we must obtain your consent before carrying out certain operations. By accepting this policy and providing us with personal information, you consent to the collection, use, disclosure, retention and destruction of personal information about you in accordance with the terms described in this policy.

If you do not accept this privacy policy, please stop browsing or using the Website, or using other Net-O-Pression services as the case may be.

Net-O-Pression follows rigorous standards of security, respect for privacy and protection of personal information, and considers as its highest priority the need to ensure the security and confidentiality of the personal information you provide. provide.

 

1- Collection of personal information

As part of the provision of our services, we must collect certain information concerning individuals which allows them to be identified.

The types of personal information that are collected by Net-O-Pression depend on several factors and the context, as described in the following. Net-O-Pression only collects the personal information necessary for the conduct of its activities and for the achievement of specific purposes.

Information collected from individuals

We collect information that is transmitted to us voluntarily, through the Website interface (for example by filling out a form) or otherwise (for example by email or post). This information may include the following:

  • First and last name
  • Email address
  • Phone number
  • Physical address
  • Country, province or state of residence
  • Occupation
  • Any information transmitted to Net-O-Pression by an individual through the Website, by chat, by email or by telephone

Information collected automatically

We collect certain information automatically through tools such as log files or Google Analytics while browsing the Website. This information may include the following:

  • The IP address used to access the Website
  • Configuring the browser and operating system
  • Configuration of the mobile device, when accessing the Website from a mobile device
  • Geographic location and location data
  • Pages visited, products viewed, path traveled on the Website
  • Keywords used during a search
  • The date and time of the visit

Payment Information

We do not collect any payment card information. Payments that may be made through the Website are processed directly by our service provider, who has sole access to the payment card information.

Your online transactions are secured in accordance with the transmission standards used by our service provider, so that your transactions are routed and processed securely.

Information related to navigation cookies (Cookies)

We use browser cookies to improve Website performance and user experience. Cookies are small files saved on your hard drive by the server on which the Website is located or by third-party servers (e.g. ad servers) that make it possible to recognize a user of the Website and personalize the experience. content. Some cookies are automatically deleted when a user closes their browser, while others are kept indefinitely. You can normally control the recording of browsing cookies from the browser options. Certain features of the Website may no longer be available when cookies are disabled. For example, the use of cookies is required for user authentication for certain services offered through the Website.

Social platforms

We collect information transmitted by social networking sites or applications (e.g. Facebook, Instagram, LinkedIn and YouTube) when a visitor interacts with profiles owned or controlled by Net-O-Pression on these social networking platforms. These sites or applications are governed by their own policies relating to your personal information which may be different from ours and could also be applicable.

If you decide to interact with us through these social media, you should first read the terms of service and privacy policies of these third party service providers and the applications used to access them.

Hyperlinks from third party sites

The Website may contain hyperlinks to third party websites (the “Third Party Sites”) which may lead you to leave the Website. Net-O-Pression provides these hyperlinks for your convenience. Third-party sites are not under the control of Net-O-Pression, which therefore has no control over the privacy and confidentiality practices of third-party sites. Consequently, any personal information that is transmitted through third-party sites is subject to the privacy policy of these third-party sites. It is the responsibility of users to read it in order to ensure the protection of information concerning them.

2- Use of personal information

We collect and use personal information about you for the purposes of:

  • Offer our services
  • Make it easier to communicate with you
  • Improve the quality of our services
  • Show specifically targeted ads
  • Promote our products and services through marketing

Conservation of your data

We will retain your personal information with us for 90 days to 2 years after user accounts are terminated or for as long as necessary to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer, including for recordkeeping or reporting purposes in accordance with applicable law or for other legitimate reasons such as defending legal rights, preventing fraud, etc. Residual anonymous information and aggregated information, which does not identify you (directly or indirectly), may be retained indefinitely.

Transfer of your data

Net-O-Pression complies with Law 25, which provides that the person who collects personal information from the person concerned must inform them of the possibility that they may be communicated outside of Quebec, Canada.

  • Microsoft Corporation, 1 Microsoft Way, Redmond, WA, United States, is the provider of the Microsoft 365 service. Microsoft 365, is a suite of cloud-based productivity applications and tools developed by Google. It helps Net-O-Pression collaborate, communicate and manage their work efficiently through storage applications such as OneDrive and messaging applications such as Outlook and Teams. Data is transmitted to a Microsoft Corporation server in Canada and stored there. Microsoft Corporation is committed to complying with applicable privacy regulations. Read Microsoft Corporation’s privacy policy here.

 

3- Right of access

We undertake to recognize a right of access and rectification to data subjects wishing to consult, modify or even delete information concerning them.

The exercise of this right will be:

Responsible for the protection of personal information: Patrick Hamel
Mailing address : 5055, boul. Hébert, Salaberry-de-Valleyfield, QC J6S 6C2
Email : info@net-o-pression.ca
Phone : (514) 239-9299

 

4- Right of opposition and withdrawal

We are committed to offering you the right to object and withdraw your personal information.

The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact us using the following contact details:

Responsible for the protection of personal information: Patrick Hamel
Mailing address : 5055, boul. Hébert, Salaberry-de-Valleyfield, QC J6S 6C2
Email : info@net-o-pression.ca
Phone : (514) 239-9299

 

5- Security

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use appropriate physical, technical or administrative safeguards such as:

  • Secure Sockets Layer (SSL) protocol
  • Access management – Authorized person
  • Access management – Data subject
  • Backup of computer information
  • Password
  • Firewall

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We therefore cannot ensure or warrant the security of any information you transmit or provide to us, and you do so at your own risk. We also cannot guarantee that such information will not be accessed, obtained, disclosed, modified or destroyed as a result of the violation of our physical, technical or administrative safeguards. If you have reason to believe that personal information has been compromised, please contact us using the contact information provided under “Collection of Personal Information”.

 

6- Applicable laws

The processing of personal information is governed by laws applicable in different jurisdictions. This privacy policy and all operations relating thereto will be governed by the laws of the province of Quebec and the laws of Canada which apply there and must be interpreted in accordance with these laws, given that our services are offered to the Quebec community.

We are committed to respecting the legislative provisions set out in:

  • Digital Privacy Act (S.C. 2015, c.32)
  • Act modernizing legislative provisions regarding the protection of personal information, (L.Q. 2021, c.25)

The organization responsible for the collection, processing and use of personal data according to the Data Protection Law is Net-O-Pression.

Questions, requêtes ou plaintes

If you have any concerns, questions, requests or complaints about the privacy policy or regarding the management of your personal information, please send them in writing, either by post or by email, to the person responsible for access to the information. ‘information :

Responsible for the protection of personal information : Patrick Hamel
Mailing address: 5055, boul. Hébert, Salaberry-de-Valleyfield, QC J6S 6C
Email : info@net-o-pression.ca
Phone : (514) 239-9299

 

7- Privacy Policy Changes

We may change the content of our websites and the way we use cookies without notice and, therefore, our Privacy Policy may be changed from time to time in the future. We therefore encourage you to review them each time you visit the Website in order to remain informed of how we treat personal information.

This policy was last updated in February 2024.